Frequently Asked Questions
Here are some answers to popular questions about our brand and products.
Shipping & Delivery
How long will it take to get my package?
The timeframe for receiving your products can vary based on your geographical location. Generally, once an order is placed and processed, standard shipping may take anywhere from 3 to 7 business days for domestic to Africa, Europe and Middle East via air cargo .
Wholesalers who prefer sea shipping for bulk goods may have to wait 3-4 weeks for goods to arrive. This option is generally affordable.
How much does it cost?
Shipping rates can vary depending on your region and are calculated at checkout.
Do you ship internationally?
Yes we ship all over the world via international logistic companies.
What shipping methods are available?
Air and Sea cargo.
How can I cancel or change my order?
Orders can be cancelled within 24 hours.
Queries
Who should I to contact if I have any queries?
Our active whatsapp line :‪+90 536 287 32 30‬
Payments & Safety
Do you accept online payments?
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express and third party payment platforms.
Is my payment data safe with you?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
